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Writer's pictureSlanjava Learning Ltd.

What's Worse Than Saying the Wrong Thing? How First Aid for Mental Health Can Help

When faced with someone struggling with their mental health, grief, or thoughts of suicide, many of us hesitate to reach out. The reason? A fear of saying the wrong thing.


But do you know what’s worse than saying the wrong thing?


Saying nothing at all.


The Impact of Silence


Silence can be more harmful than we realise. While we might think we’re avoiding causing harm, not speaking up can send unintended messages of indifference, discomfort, or even rejection. For someone experiencing a mental health crisis or grieving a loss, this silence can feel isolating and intensify their pain.


The truth is, people rarely need the “perfect” words. What they need is connection, acknowledgement, and the reassurance that they’re not alone.


Two people sitting together on a sofa, having a quiet conversation. Two cups and saucers in foreground. Purple overlay.
A quiet conversation can be the first step to breaking the silence.

How First Aid for Mental Health Helps You Speak Up with Confidence


At Slanjava Learning Ltd, we teach that you don’t need to be an expert to support someone effectively. First Aid for Mental Health training equips individuals with practical skills to confidently offer support, even in difficult situations.


Here are three simple yet effective phrases you can use:


“I’m here for you.”

This communicates presence and availability without pressure.


“I don’t know what to say, but I want to help.”

Acknowledging your uncertainty shows authenticity and care.


“It’s okay to not be okay.”

This phrase validates their feelings and gives them permission to express their emotions.


A close-up of two hands, one reaching out to comfort the other.
Even small gestures can help someone feel seen and heard.

Why Saying Something Matters


Speaking up is about showing empathy and being present. When you offer kind words or a listening ear, you demonstrate that the person matters. Even if your words aren’t perfect, your intent can make a meaningful difference.


Conversely, avoiding the conversation might leave someone feeling unseen or unsupported. Taking the step to start a conversation, no matter how awkward it feels, can be life-changing in situations involving suicide or mental health challenges.




Help a Friend with Active Listening | Mental Health Peer Support

Supporting Others Through Training


If you’re unsure how to approach these sensitive conversations, training can help. Our First Aid for Mental Health courses provide the knowledge and tools to:


  • Recognise when someone might need help.

  • Start a supportive conversation.

  • Offer practical assistance while respecting boundaries.


These skills are essential not just for mental health professionals but for colleagues, friends, and family members too.


Supporting Others Through Training


Saying nothing often comes from a place of fear, but courage comes in taking the first step. By simply being present and offering words of support, you can help someone feel seen, valued, and less alone.


Don’t let the fear of saying the wrong thing hold you back. It’s time to speak up!


At Slanjava Learning Ltd, we believe in helping others to help others. Join us in making a difference.


Interested in learning more? You can book onto one of our accredited First Aid for Mental Health courses by calling 0141 459 0894 or emailing hello@slanjavalearning.co.uk


Kind regards,

Slanjava Learning

-slàinte mhath-



 

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Disclaimer:

The information provided in this blog post is intended for general informational purposes and should not be construed as medical advice. If you or someone you know is experiencing mental health issues, grief, or suicidal thoughts, please seek professional help immediately. For immediate assistance, contact your GP or reach out to organisations such as Samaritans or Cruse Bereavement Support. The views expressed in this post are based on the experience and training of Slanjava Learning Ltd and are not a substitute for professional mental health care or crisis intervention.

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